1. Shipping:
What countries do you ship?
We Currently Deliver to Australia only. For international Delivery please eMail to info@wholesaleClothing.com.au
What are the different shipping methods you have available?
We use Register parcel post outside Melbourne, and can use courier service with in Melbourne upon request in the comments box.
In how many days do you usually ship the products?
We post ever Tuesday and Friday of every week
Do you ship "Blind" or you could include my company information outside the package?
We use our client name/order maker (yourself) as the sender and the delivery details as the receiver. for heavy user we can arrange label print for more professional look.
The Packing material are the official Auspost parcel and box`s. Or white A4 Envelope
Is there a shipping insurance available?
Our Delivery price is for register insured post, once we post your order we would eMail you with the register number and link you with Auspost tracking web site address.
Do you provide Tracking codes?
yes, once we post your order we would eMail you with the register number and link you with Auspost tracking web site address.
2. Payment
What payment methods do you accept?
PayPal, Bank Wire, Over The phone Credit Card, SecurePay
3. Policies:
I would like to know about your return policy.
14 days from the postage arrival, you would need to inform us to info@Wholesaleclothing.com.au and we have reply paid for unwanted goods, defected goods will be refunded immediately.
What if my customer doesn`t feel satisfied with the product?
defected goods will be refunded immediately.
What if my customer received a damaged product?
defected goods will be refunded immediately.
I need a reseller TAX ID to join to this program?
No
4. Dropshipping Fees and prices:
Do you charge an extra Dropshipping fee for the service?
no, if you need Adds on like EMS service outside Australia or Courier, Door to Door service please eMail us for a quote.
The prices I will get as your distributor are in your website?
Drop Shippers can apply for DS member Club $49 annually and pay the wholesale price (bulk buy) for individual items.
You can apply for our Drop Shipper membership on info@Wholesaleclothing.com.au
alternatively you can order without membership the full Drop Shipment price as display on http://www.wholesaleclothing.com.au/DS
5. Products:
Can I sell your products on eBay?
yes
Is there a way to know how many units do you have in stock?
if you can see a picture online we have the item in stock. please check regularly for stock update.
How do I know a product is out of stock?
No picture online no item
Do you provide professional pictures and very well written descriptions?
our images are process by pro`s and taken in products lab. our description is detail only (fabric, sizes, colours etc..)
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